Customer Production Planner
Minneapolis, Minnesota · Direct Hire · Applying is free — our fee is paid by the employer.
Own customer delivery performance from order entry through shipment by coordinating production schedules, material availability, and manufacturing priorities.
Essential Job Duties
· Own Assigned Customer accounts
· Create and maintain production schedules.
· Monitor customer demand.
· Communicate schedule changes proactively.
· Identify delivery risks early.
Coordinate with:
· Sales
· Customer Service
· Production
· Purchasing
· Materials
· Engineering and manage customer expedites.
· Balance customer priorities with factory capacity.
· Collaborate with fellow planners to optimize workflow across all customer accounts and manufacturing resources.
· Review shortages.
· Develop recovery plans.
· Lead weekly customer delivery reviews.
· Maintain planning accuracy.
· Analyze root causes for missed deliveries.
· Drive continuous improvement.
Customer Metrics+
· On-Time Delivery %
· Promise Date Accuracy
· Late Order Count
· Average Days Late
· Customer Satisfaction Score (if available)
Qualifications
Education
· High School Diploma or equivalent required
· Associate or Bachelor’s Degree Preferred
Experience and/or Training
· 3-5 years’ experience working in a manufacturing environment.
· ASCM certification is preferred.
Technology/Equipment
· Proficient in Microsoft Word, Excel and Outlook.
· Prior experience with MRP/ERP system is preferred.
Travel
· Some travel between production facilities may be required.
Additional Skill Set
· Production Planning
· Familiarity with ERP/MPR platforms
· Manufacturing Knowledge
· Data Analysis
· Ability to organize and prioritize work
Openings are pulled live from our applicant tracking system. Don't see a fit? Send us your resume — we're always building our pipeline.
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Before you apply.
Does this cost me anything?
No. Never has. The employer pays our fee when you're hired. If any recruiter anywhere asks you for money to get a job, walk away.
Is this temp work?
No. Every role here is direct hire — you're on the employer's payroll, with their benefits, from your first day. We're not a temp agency.
Will my current employer find out?
Not from us. We don't send your resume anywhere without telling you which company and getting your okay first.
What if none of these fit?
Send a resume anyway. Roughly a third of what we fill never gets posted, and we work from the pipeline when a client calls.
Don't see your role?
Send us a resume and tell us what you're after. When it opens — and things open weekly — you'll hear from us first.